SAP Knowledge Base Article - Public

2577460 - ONB Portal employee logo does not display

Symptom

Uploaded logo does not display in Employee Portal

Environment

SAP SuccesFactors Onboarding

Reproducing the Issue

Go to:

  1. Manage Employee Portal
  2. Site Action
  3. View All Site Content
  4. Site Action and upload a logo image to the Logo Library
  5. Go Back to Home and you will see the Logo does not dispaly

Cause

User has added a folder inside the folder Logo Library

Folder.png

Resolution

Remove the folder and the issue is resolved

Keywords

Logo Library, Logo does not display , KBA , LOD-SF-OBD-POR , Portal , Problem

Product

SAP SuccessFactors Onboarding all versions