2577086 - BixX and Jam REST API configuration warnings generated

SAP Knowledge Base Article - Public

2577086 - BixX and Jam REST API configuration warnings generated

Symptom

When updating the BIZX configuration settings the following warning is generated when saving changes made:

warning.jpg

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Navigate to System Admin > Configuration > System Configuration > BIZX
  2. Make any necessary changes to the BIZX configuration settings and then select Apply Changes
  3. Warning message is generated

Resolution

As an admin, you are amending the Bizx configuration via LMS native logon i.e admin did not log in via Bizx, so the warning message is therefore expected.

Since the admin is logged into LMS via native logon, the application cannot send a test call to Bizx through the API server to confirm the configuration is correct, but the changes made to the configuration settings are still saved.

To avoid getting this warning message, an admin would need to try accessing LMS from Bizx and editing the BIZX configuration settings accordingly.

Keywords

BizX REST API, Jam REST API, Error requesting access token, baseRESTAPIURL, successFactorsCubeTreeBaseURL , KBA , LOD-SF-LMS-INT , LMS Integrations , How To

Product

SAP SuccessFactors Learning all versions