2577001 - Application error while downloading documents

SAP Knowledge Base Article - Public

2577001 - Application error while downloading documents

Symptom

 Application error while generating document

Environment

SuccessFactors Employee Central Document  Generation

Reproducing the Issue

Navigate to admin center---->Search generate document---->Application error occured------>or system may display a warning message.

Cause

Rule added in the mapping template has more than 1 mdf objects added as parameters.

Navigate to configure business rule----->Search the rule added in the mapping template---->Check the parameters section---->More than 1 mdf objects are added in parameter section

Resolution

Currently document generation feature does not support rule with more than 1 MDF objects as parameters.Enhancement ticket is created ,release date is not finalized.Enhancement ticket # is ECT-88879.

Keywords

Document generation application error mdf object custom mdf rule the document cannot be generated , KBA , LOD-SF-EC-DOC , Document Generation , Problem

Product

SAP SuccessFactors HCM Suite all versions