2576919 - Cover letter/Resume appearing in jobs applied even though it was not added

SAP Knowledge Base Article - Public

2576919 - Cover letter/Resume appearing in jobs applied even though it was not added

Symptom

  1. A candidate applied for a job (job A) without including a resume/cover letter in their application.
  2. When the candidate goes into their jobs applied from the career site the application (job A) does not show a resume/cover letter.
  3. The candidate applies for another job (job B) and this time they attach a resume/cover letter.
  4. When the candidate goes back into their jobs applied the application for job A shows a resume/cover letter.

Environment

  • Recruiting Management
  • Cover Letter/Resume
  • Mobile Apply

Resolution

This is an expected behaviour because you are using Mobile Apply on your recruiting sites. The system is designed to fall back to candidates' resume and cover letter in case application specific resume/cover letter is empty.

Keywords

Resume, Cover Letter, Mobile Apply, Jobs Applied, Career Site, Job Application , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions