you have submitted an incident with a project specific consulting question. Please note that your question does not pertain to a system behaviour different to what SAP has documented in its product documentation. Unfortunately, SAP Cloud Product Support cannot provide comprehensive consulting services.
For further or future questions of this nature we suggest you contact your implementation partner. SAP also provides the SAP Community, where you can post your question to all SAP customers and partners:
For SAP Business ByDesign:
- SAP Business ByDesign Community: https://go.sap.com/community/topic/business-bydesign.html
- SAP Business ByDesign Help Portal : https://help.sap.com/byd
For SAP Cloud for Customer:
- SAP Cloud for Customer Community: https://www.sap.com/community/topic/hybris-cloud-for-customer.html
- OpenSAP - Experience SAP Cloud for Customer: https://open.sap.com/courses/c4c1
- SAP Education curriculum + SAP Certification: https://blogs.sap.com/2015/04/21/c4c-certification/
- Enablement : https://cx.sap.com/en/services/enablement/customer-cloud
- C4C Expert Services : https://cx.sap.com/en/services/expert-services/sales-service
The SAP Community is as great source of information and can be helpful to find answers to many questions regarding the implementation of SAP products. You can post questions that will then be answered by experts from the SAP Cloud Community.
SAP Cloud Product Support
KBA , SRD-CC , Cross Components , Problem