'Error encountered while uploading your file' when uploading a resume from external career site using mobile device
SuccessFactors Recruiting Management
SuccessFactors Recruiting Marketing
Reproducing the Issue
1. Access and login to the external career site
2. From 'My Documents', select (+) to 'Upload a Resume'
3. Take Photo > Choose a file
4. 'Error encountered while uploading your file' will occur
Safari generates a scroll event whenever we try to click a photo and use the photo. Thus, the popup closes and nothing happens.
Engineering fixed the scroll event from Safari.
KBA , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , Problem