2576297 - Lumira Desktop 1.31.2 Encountering Errors

SAP Knowledge Base Article - Public

2576297 - Lumira Desktop 1.31.2 Encountering Errors

Symptom

Lumira Desktop is encountering a series of errors like the following examples;

  • Unable to load up the preferences screen. 
  • When trying to change connection URL, it will state Adminsitrator Rights are needed. 

Environment

  •  Lumira Desktop Client 1.31

Reproducing the Issue

  • Unable to load up the preferences screen. 
  1. Start up the Lumira Desktop Client
  2. Go to File. 
  3. Click on Preferences. 
  4. The Preferences screen doesn't load.
  • When trying to change connection URL, it will state Adminsitrator Rights are needed. 
  1. Start up the Lumira Desktop Client. 
  2. Go to Connection to BI Launchpad. 
  3. Try to change the connection URL. 
  4. Will be unable too as it will state Administrator Rights are needed. 

Cause

This is caused by a corruption within the .sapvi folder.

Resolution

Delete the .sapvi folder located here

  • C:\Users\<username>\.sapvi

Once deleted, Lumira will reform the cache and will work as intended.

Keywords

KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem

Product

SAP Lumira, desktop edition 1.0