Supported Click to Call screens in SAP Hybris Cloud for Customer HTML5 client.
SAP Hybris Cloud for Customer
This is the expected system behaviour.
The following areas are supported for Click to Call in SAP Hybris Cloud for Customer HTML5 client:
- Contact Quick View
- Individual Customer Quick View
- Agent workspace (Ticket) - Overview tab under Customer Area
- Phone call list - Phone Number
- Lead Thing Inspector
Click To call , KBA , LOD-CRM-LA , Live Activity , How To