SAP Knowledge Base Article - Public

2576025 - Manage My Team tile shows 0 direct reporters.

Symptom

Manage My Team tile shows 0 direct reporters.

Environment

Bizx Platform b1711

Reproducing the Issue

  1. Login to instance.
  2. In home page manage my team tile shows 0 direct reporters for managers.

Cause

  • This is due to the changes in behavior of My Team Tile in b1711.
  • In b1711  Org Chart tile and the My Team tile has been updated to respect the Org Chart Navigation permission.

Resolution

In order to see these users in your My Team you must be able to see them in the org chart too. If the permission is not granted then My Team tile will show 0 direct reporters.

1. Go to Manage Permission roles via Admin center.

2. Under General User permission,assign "

Org_Chart_Tile.PNG

3. Make sure that roles target population covers direct reporters of managers assinged to this role.

4. Save the permission role after completing above steps.

Once the above steps done, managers will able to see direct reporters in Manage My Team tile.

 

Keywords

My Team tile shows 0 direct reporters, My Team tile doesn't show all subordinates. Org Chart Navigation permission , KBA , LOD-SF-PLT-HOM , Home Page , Problem

Product

SAP SuccessFactors HCM Core 1708