2575634 - Business Role Restrictions are not Enforced in Add-In for Microsoft Outlook

SAP Knowledge Base Article - Public

2575634 - Business Role Restrictions are not Enforced in Add-In for Microsoft Outlook

Symptom

Users are able to create new accounts with the role Customer through Add-In for Microsoft Outlook although they are restricted by a Page Layout to creating accounts with the role Prospect only.

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Environment

MS Outlook Add In

Reproducing the Issue

  1. Log into Add-In for Microsoft Outlook. 
  2. Click on Add Appointment.
  3. Click Add Reference and select Account.
  4. Click Create.

Cause

Page Layout Restrictions are not supported in the Add-In for Microsoft Outlook.

Resolution

This is the standard system behavior.

Keywords

Add-In for Microsoft Outlook; Outlook; Restriction; Layout; Role; Customer; Prospect , KBA , layout , account , customer , role , prospect , restriction , add-in for microsoft outlook , outlook , clr , business role , enforce , LOD-CRM-PM , C4C Product Management , Product Enhancement

Product

SAP Hybris Cloud for Customer all versions