An error "failed to create folder(s) XYZ. Error encountered while creating folder" or "failed to create folder(s) XYZ. Forbidden" is displayed when trying to create a folder in the iContent SFTP.
Reproducing the Issue
Login to your SFTP account
- Click the "+" button to add a folder
- Enter a folder name and click OK
- Error will be displayed
This may result from a configuration of the SFTP account.
System administrators may contact the LMS Support team to request assistance by referencing this KBA.
KBA , LOD-SF-LMS-PCM , LMS Icontent , LOD-SF-LMS , SuccessFactors Learning , Problem