SAP Knowledge Base Article - Public

2575265 - Receiving emails from Integration Center Jobs with no email address specified

Symptom

In this document we will go through the issue of receiving email notifications from Integration Center Jobs.

Sometimes, when configuring an Integration Center Job, you may add your email address to the scheduling tab to receive updates on your job status. However, you are still receiving email notifications after you have removed your email address from the job or no email address was ever configured to this job.

Environment

  • SuccessFactors
  • Integration Center

Reproducing the Issue

1. Go to Integration Center

IC.PNG

2. Select Integration Center Job and view the Scheduling Tab.

   2.1. View Email To field - it is empty.

   Scheduling.PNG

Cause

  • The Job Owner will always get the mail of their integrations irrespective of whether email address is specified or not.
  • As an example, in this case it is sfadmin who will receive an email notification, as he is the Job Owner:

        jobOwner.PNG

Resolution

This is a standard behavior of Integration Center where it always sends out emails to the Job Owner.

Keywords

  • Integration Center
  • Job Owner
  • Email Notifications
  • SuccessFactors
, KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , Problem

Product

SAP SuccessFactors HCM Core 1711