The option to choose the SSN is missing from the List C drop down list.
SAP SuccessFactors Onboarding
Reproducing the Issue
During the New Employee Step when a candidate is on the Form I-9 Employee Information and Attestation Panel the when selecting List C the option to chooses the U.S. Social Security Account Number Card is not available.
If this is occuring please open a support ticket immediately and have the support engineers reference KBA 2575257 for immediate workaround.
- List C
- New Employee Step
SAP SuccessFactors Onboarding all versions