SAP Knowledge Base Article - Public

2575104 - Assessment question answer disappears for user

Symptom

When user completes a question and submit the answer, the answer disappears when the feedback displays.

Environment

SuccessFactors Learning Management System - Quiz Tool

Reproducing the Issue

  1. Assign an assessment to a test user
  2. Log on as this test user
  3. Complete the question with a wrong answer

Resolution

When user completes a question with the right answer, this answer displays for the user. However, if the answer is wrong, it does not displays. This is the standard behavior so user does not get the correct answer after the first try.

See Also

https://blogs.sap.com/2016/08/27/looking-at-the-quiz-tool-a-year-down-the-road/

Keywords

Question answer blank, Feedback display, response disappears, answer not showing , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-ASB , Assessment Builder , Problem

Product

SAP SuccessFactors Learning all versions