SAP Knowledge Base Article - Public

2574893 - "View Company Benefits Overview" is not Landing to the Benefit Page

Symptom

When we click on  "View Company Benefits Overview",  system lands in Personal Information Page rather than Employee's Benefit Page.

Environment

Employee Central -  PP3

Employee Central - Global Benefits

Reproducing the Issue

From Admin Centre, search "View Company Benefits Overview" the resulting page is Personal Information Page

Cause

The default behaviour In PP3 (as opposed to V12):

On search of "View company benefits overview", it opens up the Employee profile page in PP3 and the first available section would be selected by default.

Employee needs to click on Benefits Overview section to view his benefits. This is currently the standard behavior in PP3.

The same behavior is there for View my job Info, View my compensation info etc

Resolution

Expected Behaviour

Keywords

View Company Benefits Overview, PP3, , KBA , LOD-SF-EC-PP3 , People Profile 3 , Problem

Product

SAP SuccessFactors HCM Core 1708