SAP Knowledge Base Article - Public

2574814 - User System ID field in Edit Work Order Information

Symptom

The field "User System ID" is appearing when we navigate to a contingent worker -> Take Action -> Edit Work Order Information. It does not appear when we view the portlet or edit it from Edit (clock) option.

Environment

Employee Center -> Contingent Workforce

Reproducing the Issue

  1. Search for a contingent worker
  2. Take Action -> Edit Work Order Information
  3. Notice the field "USer System ID".

Cause

The field is appearing because this is cinfgured with Visibility = "Yes" in Manage Configuration UI for the portlet. By design, the field will not appear when viewing Work Order.

Resolution

Change the visibility to "No" to resolve the issue. This is explained the the implementation guide "Contingent Workforce Management" (https://help.sap.com/doc/36ce69d1c7c64d4d86366818ee2802ee/1711/en-US/SF_EC_CWM_Impl.pdf) under the section Configuring the UI Definition for Work Orders.

Keywords

userSysId, UI, Configuration, CWM, CWF , KBA , LOD-SF-EC-CWF , Contingent Workforce , Problem

Product

SAP SuccessFactors HCM Core all versions