2574620 - Error exporting Canvas reports from Report Center: getAccessibleStructuralPermission (500) Internal Server error

SAP Knowledge Base Article - Public

2574620 - Error exporting Canvas reports from Report Center: getAccessibleStructuralPermission (500) Internal Server error

Symptom

Exporting a Canvas report from Report Center returns a 500 internal server error.

Environment

SAP SuccessFactors Analytics

Cause

This issue is due to a bug in BizX where it is telling WFA that BizX controls the Cube permissions although the UI flag is "off".

Resolution

- Go to Admin Center -> Manage Workforce Analytics
- Turn the Functional Permissions "off"
- Log out
- Log back in
- Turn the Functional Permissions back "on"
- Go to Home
- Verify that the issue is resolved

Keywords

KBA , LOD-SF-ANA-RCT , Report Center , Problem

Product

SAP SuccessFactors Workforce Analytics all versions