2574487 - C4C External Pricing Values Not Editable

SAP Knowledge Base Article - Public

2574487 - C4C External Pricing Values Not Editable

Symptom

When external pricing is requested for a sales document in C4C, the values under product pricing for some pricing components can´t be edited manually.

Environment

C4C integration with ERP via standard integration content.

Reproducing the Issue

Request external pricing in C4C for a sales document and check that some of the lines returned are not editable.

Cause

The pricing condition type configurations for the non-editable lines have not been defined to accept manual changes in ERP.

Resolution

  1. In ERP, Go to: T-code SPRO -> SAP Reference IMG -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
  2. Access the "Define Condition Types" activity.
  3. In the pop-up window, double click the "Maintain Condition Types" line.
  4. Select the desired confition type (based on the condition type of the non-editable line).
  5. Define the following:
    • Manual entries: select "C" (Manual entry has priority) OR leave the field blank (No limitations).
    • Check the "Amount/percent" or "Value" checkbox based on what attribute has to be editable in C4C.

Keywords

KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

Product

SAP Cloud for Customer 1211 ; SAP Cloud for Customer 1302 ; SAP Cloud for Customer 1305 ; SAP Cloud for Customer 1308 ; SAP Cloud for Customer 1311 ; SAP Cloud for Customer 1402 ; SAP Cloud for Customer 1405 ; SAP Cloud for Customer 1408 ; SAP Cloud for Customer 1411 ; SAP Cloud for Customer 1502 ; SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP Cloud for Sales 3.0 ; SAP HYBRIS C4C 1705 ; SAP HYBRIS C4C 1802 ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP Sales OnDemand 1.0 ; SAP Sales OnDemand 2.0 ; SAP Sales OnDemand 4.0