When external pricing is requested for a sales document in C4C, the values under product pricing for some pricing components can´t be edited manually.
C4C integration with ERP via standard integration content.
Reproducing the Issue
Request external pricing in C4C for a sales document and check that some of the lines returned are not editable.
The pricing condition type configurations for the non-editable lines have not been defined to accept manual changes in ERP.
In ERP, Go to: T-code SPRO -> SAP Reference IMG -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
Access the "Define Condition Types" activity.
In the pop-up window, double click the "Maintain Condition Types" line.
- Select the desired confition type (based on the condition type of the non-editable line).
- Define the following:
- Manual entries: select "C" (Manual entry has priority) OR leave the field blank (No limitations).
- Check the "Amount/percent" or "Value" checkbox based on what attribute has to be editable in C4C.
KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To