Symptom
When external pricing is requested for a sales document in C4C, the values under product pricing for some pricing components can´t be edited manually.
Environment
C4C integration with ERP via standard integration content.
Reproducing the Issue
Request external pricing in C4C for a sales document and check that some of the lines returned are not editable.
Cause
The pricing condition type configurations for the non-editable lines have not been defined to accept manual changes in ERP.
Resolution
-
In ERP, Go to: T-code SPRO -> SAP Reference IMG -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
-
Access the "Define Condition Types" activity.
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In the pop-up window, double click the "Maintain Condition Types" line.
- Select the desired confition type (based on the condition type of the non-editable line).
- Define the following:
- Manual entries: select "C" (Manual entry has priority) OR leave the field blank (No limitations).
- Check the "Amount/percent" or "Value" checkbox based on what attribute has to be editable in C4C.
Keywords
KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To
Product
SAP Cloud for Customer 1211 ; SAP Cloud for Customer 1302 ; SAP Cloud for Customer 1305 ; SAP Cloud for Customer 1308 ; SAP Cloud for Customer 1311 ; SAP Cloud for Customer 1402 ; SAP Cloud for Customer 1405 ; SAP Cloud for Customer 1408 ; SAP Cloud for Customer 1411 ; SAP Cloud for Customer 1502 ; SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Sales 3.0 ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1711 ; SAP Sales OnDemand 1.0 ; SAP Sales OnDemand 2.0 ; SAP Sales OnDemand 4.0