- Customer do not see the proper content of Pdf's on their Android device
- Unable to view Payment Information PDFs content on some Android device
- BizX Platform
- SAP SuccessFactors HCM Suite: Mobile
Reproducing the Issue
1. Open the Mobile app on your Android device
2. go to profile and salary slip section
3. tap the salary slip pdf file
4. the content is not showing
- The Android client switched to the built in PDF viewer provided by Android with their Android M release.
- The Android viewer only provides the most minimal rendering capabilities and cannot handle any advanced content.
- In 1711 release a new switch is added to allow 3rd Party PDF Viewer
- Go To Enable Mobile Features
- Go to Mobile Specific -> Mobile Security
- Allow 3rd Party PDF Viewer (Android) option will be available
mobile, PDF, 3rd party viewer, payment information , KBA , LOD-SF-FWK-MOB , Mobile Framework , How To