2573728 - Delete option not available in Learning Event Editor

SAP Knowledge Base Article - Public

2573728 - Delete option not available in Learning Event Editor

Symptom

When an admin wants to delete an Item via Learning Event Editor, the Delete option is not available.

Delete button.jpg

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Cause

An item which does not have a Delete button, is a substitute for another item which has been completed.

Resolution

From the example provided, note the Comments box which indicates that the Item the admins wishes to delete, is a Substitute item.

It's not possible to delete a Substitute item from the users Learning History, unless the main Item which was completed is deleted. Then the Substitute item will be deleted automatically.

In other cases, the Completion Status may also indicate that the item is a substitute.

Keywords

Substitute item, learning event editor, delete, Completion Status , KBA , LOD-SF-LMS-ADM , Admin Tools , How To

Product

SAP SuccessFactors Learning all versions