SAP Knowledge Base Article - Public

2573703 - "Start course" button does not appear for item

Symptom

An Instructor-Led Item is assigned to the User, however the User does not see the button "Start Course" in the User's Learning Plan for that Item

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. User accesses My Learning;
  2. In the Learning Plan finds the related Item;
  3. Button "Start Course" is not present.

Cause

Only the item was assigned to the User but the User is still not registered in any Scheduled Offering associated with the Item.

Resolution

The User will only see the button "Start Course" after being registered in a Schedule Offering associated with the Instructor-Led Item. Until then, the User will be presented with the button "Register Now" when there are Scheduled Offerings available.

See Also

2313911 - Cannot Self-Register for a Course from Learning Plan despite item property 'Self-Registration' set to 'Yes'.

2169778 - Schedule Offering Register Now button is missing for some users

Keywords

Register Now, Start Course, Button, Item, Instructor Led , KBA , LOD-SF-LMS-SCH , Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning all versions