2573298 - Not able to log into multiple BizX instances on the same browser

SAP Knowledge Base Article - Public

2573298 - Not able to log into multiple BizX instances on the same browser

Symptom

When logged in a BizX instance and trying log on a second one, the next action that you do on the first instance will log you out of the instance.

Environment

SAP SuccessFactors Platform BizX

Reproducing the Issue

  1. Log into a BizX instance;
  2. Log into a second BizX instance that is on the same data-center that the previous one;
  3. Next action that you do on the first instance will log you out of the instance.

Resolution

You can open 2 instances on the same datacenter (same domain/URL) in the following scenarios:

  • Open each instance on different Browsers;
  • Open one instance on Private/Incognite mode and another one on a normal tab.

The expected behavior for normal tabs on the same browser is to just allow one instance logged at time on the same datacenter.

Keywords

Logout kicked out multiple instances , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-PLT-ACC , Accessibility , Problem

Product

SAP SuccessFactors HCM Core all versions