2572432 - New Down Payment Request View is Not Available

SAP Knowledge Base Article - Public

2572432 - New Down Payment Request View is Not Available

Symptom

You are unable to find the New Down Payment Request view under Common Tasks in the Customer Invoicing work center.

Environment

SAP Business By Design

Reproducing the Issue

  1. Go to Customer Invoicing Work Center.
  2. Go to Common Tasks.

You see that New Down Payment Request option is not available.

Cause

The option Down Payment Request is not scoped in Business Configuration.

Resolution

In order to have New Down Payment Request option in Customer Invoicing Work Center, you need to scope it in Business Configuration.

  1. Go to Business Configuration Work Center.
  2. Go to Implementation Projects View.
  3. Click on button Edit Project Scope.
  4. Go to Chevron Step 4 Questions.
  5. Expand the Scoping Element - Sales, Customer Invoicing and then Miscellaneous Invoicing.
  6. Right Side you see Business Option in which Down Payment Request option is not enabled.
  7. Check the checkbox and click on save.

Now the New Down Payment Request option should be available under Customer Invoicing Work Center.

Keywords

Customer Invoicing, New Down Payment Request , KBA , new down payment request , customer invoicing , SRD-FIN-GL , General Ledger , Problem

Product

SAP Business ByDesign all versions