SAP Knowledge Base Article - Public

2572227 - Show Me Permissions not working

Symptom

Show Me Author not appearing in permissions after activating through Upgrade Center

Environment

BizX Platform

Reproducing the Issue

Activate the Show Me feature through the Upgrade centre

Resolution

1. Disable Media Service Features in provisioning

2. Enable Media Service Features in provisioning

3. Login to instance

4. Go to Company Settings & Logo Settings

5. Disable Show me & Save

6. Enable Show me & Save

7. Please check "Manage Role Permissions" for Show Me Author.

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If you do not have provisioning access, Please reach out to Customer Support.

Keywords

Show Me, Show Me Author, Permissions, Upgrade Centre , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-PLT-SHW , Show me videos , Problem

Product

SAP SuccessFactors HCM Suite all versions