SAP Knowledge Base Article - Public

2572016 - You Want to Make The Save and Open Button Default on Opportunity Creation

Symptom

You want to make the Save and Open button the default option on Opportunity Creation.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Log in to the system in RUI client.
  2. Go to the Sales work center.
  3. Go to the Opportunities view.
  4. Select the plus button to create a new Opportunity.
  5. The Save button is displayed but you need the Save and Open button option visible instead.

Cause

In the RUI, the Save/Save and Open option will be maintained as per your last creation. For example, if you create an Opportunity and click on Save and Open, the next time you create it, the option displayed will be Save and Open. The same if you use just Save.

Resolution

This is currently the expected behaviour in the RUI and does not apply to HTML5 or Silverlight. To make the Save and Open button option default would be considered a new feature request.

Keywords

Save and Open,  Opportunities,  Sales, button, , KBA , save and open , opportunities , sales , button , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer all versions