SAP Knowledge Base Article - Public

2572015 - Sign a document with DocuSign uploaded during the process

Symptom

User want PDF forms, uploaded during the process for the Offboarding Process, to be signed by candidate.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Start any Process in Onboarding (Onboarding or Offboarding);
  2. The Corporate Representative upload a PDF Form to be signed during the NES;
  3. Form does not get signed

Cause

Expected behavior. The system does not support signature for PDF form uploaded during the process

Resolution

In order to change the system behavior an Enhancement Request need to be raised.

Keywords

Upload PDF Form during the process, Form Signature, Offboarding , KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , Product Enhancement

Product

SAP SuccessFactors Onboarding 1608