SAP Knowledge Base Article - Public

2571817 - Data is missing in preview but the report exported has all the data- LMS in Online Report Designer

Symptom

  • Unable to find all values in preview mode creating an ORD report of Learning domain
  • The report exported has all the values properly

Environment

SuccessFactors Workforce Analytics (ANA) - All versions

Reproducing the Issue

  1. Create a report in ORD using Learning domain
  2. Check that in Preview mode some records are missing even if you apply filter
  3. Export the file to excel and confirm that all data is available there

Cause

There is value limit to display data in preview mode for Learning domain in ORD. This is a limitation of the LMS domain itself.

Resolution

This is expected behavior of the Learning domain in ORD. The solution is to rely on the data exported and not in the preview mode.

Keywords

Data record value missing in preview but the report exported has all the data learning domain LMS Online Report Designer ORD , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , LOD-SF-LMS , SuccessFactors Learning , Product Enhancement

Product

SAP SuccessFactors Workforce Analytics all versions