SAP Knowledge Base Article - Public

2571789 - C4C Gmail Add-in Overlap Email Text

Symptom

When you receive long emails at gmail the C4C Gmail Add-In overlap part of the email text and hide the scrollbar.

Environment

Google Chrome ; SAP Hybris Cloud for Customer

Cause

This is a known limitation with the add-in.

Resolution

As a workaround you can open the email in a new window using the shift+f keyboard shortcut.

Keywords

Gmail; Add-in , KBA , LOD-CRM-GW-GM , Gmail , Problem

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711