SAP Knowledge Base Article - Public

2570753 - Supplier Invoice not Triggering Approval Task for Random Exception Check Percentage Condition

Symptom

Supplier Invoice is not going for an approval process, when the condition is defined as Random Exception Check Percentage.

Reproducing the Issue

  1. Go to the Application and User Management Work Center
  2. Go to the Approval Processes View
  3. Select the active approval process for Supplier Invoice
  4. In the Approval Process, for the expected step, the Random Exception Check Percentage condition is configured

Cause

Random Exception Check Percentage condition works only for manually created Invoices.(Entry Method) If the invoices were created through any other methods (external applications, web services), the approval will not be triggered.

Resolution

The invoice has to be created manually with or without reference to purchase order in the system for the approval process to be triggered.

Keywords

BusinessByDesign, SupplierInvoice, Approval, Random Exception Check Percentage , KBA , AP-SIP-SIX , Supplier Invoice Exception , Problem

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1802