SAP Knowledge Base Article - Public

2569994 - How To - Enable DocuSign eSignature - Onboarding [DocuSign]

Symptom

This article describes information and how to enable DocuSign feature.

Environment

SAP Successfactors Onboarding

Resolution

To enable the DocuSign feature for SAP SuccessFactors Onboarding, see below information.

PREREQUISITES

  • DocuSign Corporate Account
  • System Adminitrator Credentials (E-Mail and Password)
  • DocuSign Account ID

NOTE:

Please refer to our Administration Guide to see complete prerequisites.

HOW TO ENABLE DOCUSIGN

  1. In the [ SAP SuccessFactors HCM > Onboarding > Settings > Features > DocuSign eSignature ]
  2. Enter the account details (See Administration Guide for Complete Procedure)

2 POSSIBLE DOCUSIGN SIGNATURE METHOD

  • Remote Signing
  • Embedded Signing

Remote Signing allows users to sign documents directly in DocuSign using a browser or a mobile device. While;
Embedded Signing gives user the ability to sign in a web browser via Onboarding.

ADDITIONAL INFORMATION

  • The mobile functionality is not support for Embedded Signing.
  • If multiple envelopes are being sent, Remote Signing or Add Outside Signing Support is set to 'No', see KBA 268431.
  • Onboarding does not support Remote and Embedded Signing at the same time.
  • DocuSign only supports PDF forms.

See Also

RELATED KBAs:

FOR CUSTOMERS:

  • SAP SuccessFactors Onboarding Administration Guide: How to Enable DocuSign for Onboarding
  • 2684317 - Problem (Configuration) - Multiple Instead of Single Envelope - Onboarding [DocuSign]
  • 2684301 - How To - Know if we are using Remote Signing - Onboarding [DocuSign]
  • 2684277 - How To - Sign Forms Electronically - Onboarding [DocuSign]

FOR IMPLEMENTATION PARTNERS/CONSULTANTS:

Keywords

  • SAP SuccessFactors
  • Onboarding
  • DocuSign
  • eSignature
  • Configuration
  • Expected Behavior
  • Single, One
  • Multiple, Many, More
, KBA , LOD-SF-OBD-DSN , DocuSign , How To

Product

SAP SuccessFactors Onboarding all versions