2569860 - Candidate appearing under Another Process in Admin Reports

SAP Knowledge Base Article - Public

2569860 - Candidate appearing under Another Process in Admin Reports

Symptom

Candidate is from process 1 however on generating Onboarding => Admin reports => Activities => Candidate is visible under process 2 also

Environment

ALL ONB

Reproducing the Issue

1. Navigate to Onboarding => Admin reports => Activities
2. Select the Process in Process Drop down
3. If any other filter is not needed , click Show report
4. find the candidate from process 1 showing under this different process

Cause

If any notification or step associated with the candidate is from another process , this became expected behaviour.
For eg : candidate :Sathish Pandurangan is from Onboarding process however , he is available under Offboarding report also while generating from Admin reports.
sathish report.PNG

Check the Step/Notifcation associated with this candidate. Here we can see Clearance Status notification.
On checking under Onboarding => Notifications => we found this notification to be a Offboarding Notification.
offboarding notification.PNG

Above is the reason for candidate to be appearing in another process.

Resolution

Check the reason for the Notification from Another process to get triggered and correct the same.

Keywords

Admin reports , Activities reports , Reports , Onboarding candidate under Offboarding report , KBA , LOD-SF-OBD-REP , Reporting & Analytics, Data Imports & Exports , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508