SAP Knowledge Base Article - Public

2569510 - Incorrect URL shown to new users in the welcome email in SAP Analytics Cloud (BOC) & SAP Digital Boardroom

Symptom

Incorrect SAP Analytics Cloud tenant URL is sent to new users in the welcome email in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)

Environment

  • SAP Analytics Cloud 2017.22.0

Cause

The SAP Analytics Cloud tenant URL that is shown in the welcome email will use the default email address unless it has been changed in the System > Administrator > Reverse Proxy Host field.

Resolution

Change the URL within the Reverse Proxy Host field at System > Administrator > Reverse Proxy Host.

To view the Administrator panel, make sure you are using the Google Chrome browser and you have Administrator priviledges.

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0