2568710 - No Error received while dragging and dropping candidate in the statuses of the talent pipeline in spite of keeping mandatory fields blank.

SAP Knowledge Base Article - Public

2568710 - No Error received while dragging and dropping candidate in the statuses of the talent pipeline in spite of keeping mandatory fields blank.

Symptom

No Error received while dragging and dropping candidate in the statuses of the talent pipeline in spite of keeping mandatory fields blank.

Reproducing the Issue

Scenario 1:
Step 1: Login as recruiter.
Step 2: Go to recruiting.
Step 3: Go to the candidate application for any candidate and leave some required fields blank.
Step 4: Select the candidate >. Click on Actions >> Move Candidate >> Select the target status
Step 5: Click Move Candidate. Error is seen.

"Required information to be filled in by other operators is required to proceed" appears and the candidate is not moved to the new status.

 

 Scenario 2:

Step 1: Login as recruiter.
Step 2: Go to recruiting.
Step 3: Go to the candidate application for any candidate and leave some required fields blank.
Step 4: Select a candidate and drag him to target status from the source status.
Step 5: Candidate will be successfully moved to the target status. No Error seen

 

Cause

Normal Application:

Open Candidate record -> change status drop down -> Save Flow --> Changing an applicant status in this way requires all required fields on the application visible to this operator in this status to be filled in. (Please refer handbook for more information)

Move candidate from action drop down or drag & drop action flow --> Changing an applicant status in this way required fields not validated and candidate successfully moved as per design

Normal Application with Multistage:

Multistage environment in any flow, all required fields for all operators must be filled out before a recruiting user can successfully change the applicant’s status to any In Progress status. An applicant can be moved to a disqualification status at any point, regardless of whether or not required fields are completed.

Late Stage applicant:

Open Candidate record -> change status drop down -> Save Flow --> Public field is visible/editable by both the candidate and operator, for a late stage application, this field should not be validated while moving the candidate to another status. Non-public field is visible/editable only by the operator, for late stage application, this should be validated.

Move candidate from action drop down --> Changing an applicant status in this way required fields not validated and candidate successfully moved as per design

Resolution

This is an expected behavior for Forwarded Candidates only. The required fields validation is not enforced by the system if you drag and drop a Forwarded candidate from one status of the talent pipeline to another. If you move the candidate to the other status through other ways, the validation is enforced.

For Applicants, the permissions will behave according to multistage or single stage application set up in Provisioning.

Keywords

KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions