SAP Knowledge Base Article - Public

2568613 - HTML Tags attributes are not getting saved in Manage Job Posting Header and Footer - RCM

Symptom

When creating headers and footers for job requisitions using admin center > Manage Job Posting Header and Footer you are able to add HTML tags. However, after adding an HTML tag with some attributes to the content of the header/footer and saving, the attribute disappear.

Environment

SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

  1. Go to Admin Center > Manage Job Posting Header and Footer
  2. Add an HTML tag
  3. Hit save
  4. Access the template and check the tags, the added tag attribute disappeared

Cause

This behavior happens when you try to use an invalid HTML tag attribute to one of your tags.

Resolution

Here is an example of an invalid attribute:

<p><img src="https://performancemanager5.successfactors.eu/MyImage.JPG" style="img {max-width:100%}" /></p>

The style="img {max-width:100%}" is not valid attribute in the system, instead you should use the width="100%". Here is the correct syntax:

<p><img src="https://performancemanager5.successfactors.eu/MyImage.JPG" width="100%" /></p>

When getting this behavior, please check the attribute that disappeared and try to replace to a valid attribute. In case there is not other attribute to replace, the attribute is not supported by the system.

Keywords

Job requisition header and footer; HTML tag; HTML attribute; , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions