2568366 - Error: The requested operation is not available - 62d0857a2a3000c89bd1a460feead53e0726f100

SAP Knowledge Base Article - Public

2568366 - Error: The requested operation is not available - 62d0857a2a3000c89bd1a460feead53e0726f100

Symptom

When switching between Instances in the same web browser - you get this error -: (Fingerprint: 62d0857a2a3000c89bd1a460feead53e0726f100)

62d0857a2a3000c89bd1a460feead53e0726f100.jpg

Environment

SuccessFactors HCM Suite

Cause

  • This happens when you have an open session in 1 instance, and then in the same Web Browser you log into a 2nd instance without first logging out of the 1st instance.
  • You cannot log into 2 instances in the same web browser.

Resolution

Completely close the Web Browser so it is no longer open (this means the whole browser and all tabs - so it is no longer running)

Then open the Web Browser again and log into the instance.

Keywords

62d0857a2a3000c89bd1a460feead53e0726f100, The requested operation is not available, SuccessFactors, logged out, kicked out, booted out, instance, system , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , Problem

Product

SAP SuccessFactors HCM Core all versions