SAP Knowledge Base Article - Public

2568334 - Wrong Password is Getting Sent as an E-Mail to the Business User While Generating Password for Multiple Users

Symptom

You have requirement to generate password for multiple user but wrong password is getting sent as an E-Mail to the Business User.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

1. Go to Administrator work center.
2. Select Business User view.
3. Select the Users.
4. Select Actions.
5. Select Generate Password.

Resolution

Please follow the below steps to generate the password for multiple users.

1. Go to the Application and User Management work center.
2. Select Business Users view.
3. Select the Users.                                                                                                                                                             
4. Select Actions.
5. Select Generate Password.

 

Keywords

Pasword, Business User, Application and User Management, wrong password in email , KBA , SRD-CC-IAM , Identity & Access Management , Problem

Product

SAP Cloud for Customer 1802 ; SAP Hybris Cloud for Customer 1711