SAP Knowledge Base Article - Public

2567932 - Consolidate Functionality for Recruiting Management Emails - RCM

Symptom

This article describes the Consolidate functionality in Recruiting Management as well as how to have it configured.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SuccessFactors Recruiting Management (RCM) - All versions

Resolution

The Consolidate functionality was created in order to avoid a certain type of emails being sent an excessive number of times to the same recipient with a very similar content. It is currently available to most of the email templates configured through Admin Center > E-mail Notification Templates.

The option that controls that is called Customize Settings for Form Templates.

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After that, under the (Consolidated & Interval) column, you will be able to control whether you want to have this functionality enabled or not as well as the interval it should consider when sending emails.

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Example: You decide to have this functionality enabled for the "Document Routing notification" email notification with the interval set to "24". Instead of the system triggering the email every time a job requisition is routed for approval, it will consolidate all of the routing notifications over a 24hr period, and trigger the email once.

Keywords

24-Hour period, Consolidation, E-mail, E mail , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions