Symptom
This article describes the Consolidate functionality in Recruiting Management as well as how to have it configured.
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Environment
SuccessFactors Recruiting Management (RCM) - All versions
Resolution
The Consolidate functionality was created in order to avoid a certain type of emails being sent an excessive number of times to the same recipient with a very similar content. It is currently available to most of the email templates configured through Admin Center > E-mail Notification Templates.
The option that controls that is called Customize Settings for Form Templates.
After that, under the (Consolidated & Interval) column, you will be able to control whether you want to have this functionality enabled or not as well as the interval it should consider when sending emails.
Example: You decide to have this functionality enabled for the "Document Routing notification" email notification with the interval set to "24". Instead of the system triggering the email every time a job requisition is routed for approval, it will consolidate all of the routing notifications over a 24hr period, and trigger the email once.
Keywords
24-Hour period, Consolidation, E-mail, E mail , KBA , LOD-SF-RCM , Recruiting Management , How To