2567832 - The Logo You Uploaded in Your Survey Displays with Low Resolution.

SAP Knowledge Base Article - Public

2567832 - The Logo You Uploaded in Your Survey Displays with Low Resolution.

Symptom

The logo you added to your Satisfaction Survey lacks neatness.

Environment

SAP HYBRIS CLOUD FOR CUSTOMER

Reproducing the Issue

  1. Go to the Survey workcenter.
  2. Open the relevant Survey.
  3. Go to the design facet.
  4. Add the image. 
  5. Click on Simulation.

Result: The image is overstrechted and/or blurred.

Cause

The pixel amount of the imange is not sufficient to provide the expected definition.

Resolution

You may choose an image with dimensions of 450 x 200 pixels or more.

Keywords

Logo, Survey, Pixels. , KBA , survey , pixels , survey design , survey logo , logo dimensions , LOD-LE-SUR-DEF , Survey definition = design time , Problem

Product

SAP HYBRIS C4C CORE all versions ; SAP Hybris Cloud for Customer all versions