SAP Knowledge Base Article - Public

2567439 - Entry not valid. Your entry is too long. Do not enter more than 10 character(s)

Symptom

The error message 'Entry not valid. Your entry is too long. Do not enter more than 10 character(s)' is triggered when adding an Installation Point to an Installed Base.

Environment

SAP Hybris Cloud for Customer.

Reproducing the Issue

  1. Go to the Installed Base work center.
  2. Go to the Installed Base view.
  3. Open the Installed Base ABC (ABC represents the Installed Base ID).
  4. Go to the Items facet.
  5. Select the Add Items button.
  6. Select Existing Registered Product from the dropdown.
  7. In the following Pop-up, enter the value DEF in the ID field (DEF represents the Installation Point ID).
  8. Error message 'Entry DEF not valid. Your entry is too long. Do not enter more than 10 character(s)' appears.

Cause

The Installation Point DEF is of type Functional Location and you are trying to add this to the Installed Base via Add Exisiting Registered Product. Registered Product and Functional Location are different types of Installation Points. The Add Existing Registered Product option should be used to add Installation Point of type Registered Products.

Resolution

The Functional Location is included as a separate entity which results from replication from SAP ERP integration and can be created separately within the Installation Point tab, but cannot be added as an Installed Base item. This is the expected behaviour of the system.

Keywords

Installed Base, Items, Existing Registered, Add, Entry not valid. Your entry is too long. Do not enter more than 10 character(s), Installation Point , KBA , installed base , entry not valid , installation point , do not enter more than 10 character , your entry is too long , items , existing registered , v , LOD-LE-IBA-IBA , Installed Base , Problem

Product

SAP Cloud for Customer all versions ; SAP HYBRIS C4C CORE all versions