2567109 - Help icon missing from Take Action menu in My Team tile

SAP Knowledge Base Article - Public

2567109 - Help icon missing from Take Action menu in My Team tile

Symptom

  • The Employee Central help icon is missing within the Take Action menu from the My Team tile
  • The icon is available when navigating to People Profile > Take Action 

Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central

Reproducing the Issue

  1. Login as a user with direct reports
  2. Navigate to the Home Page and select the 'My Team' tile
  3. Select 'Take Action' for any direct report and choose the option 'Change Job and Compensation Info'
  4. Select Job Information or another of the other options available and select the effective date
  5. Notice the help icon option is not available as shown below:

Untitled.png

 

**The help icon should appear at the bottom right of the window, just left of the cancel option, as show below:

Untitled3.png

Cause

The issue has been reported by Engineering as expected behavior

Resolution

  • The feature for the help icon is currently only supported from People Profile pages.
  • Engineering has created an enhancement to add this functionality to other pages from the Home Page such as the My Team tile.
  • This enhancement will be targeted for a future release.

See Also

ECT-86885

Keywords

ECT-86885, help icon, my team tile, take action menu help, , KBA , LOD-SF-EC-PP3 , People Profile 3 , LOD-SF-EC , Employee Central , Product Enhancement

Product

SAP SuccessFactors HCM Core 1711