SAP Knowledge Base Article - Public

2566975 - Correction Invoice not available for Invoice Document.

Symptom

Correction Invoice is greyed out for the Invoice.

Reproducing the Issue

  1. Go to Customer Invoicing Work center.
  2. Go to Invoice Documents View.
  3. Select the invoice XYZ (XYZ represents the Invoice ID).
  4. Click on Follow-Up -> Correction Invoice.
  5. Correction Invoice option is greyed out.

Resolution

The correction invoice can only be used for the Invoices having tax country as Germany. Since the tax country for Invoice XYZ is not Germany, this functionality is disabled.

Keywords

Invoicing Greyed Out Follow up , KBA , AP-CI-CI , Customer Invoice , How To

Product

SAP Business ByDesign 1711