SAP Knowledge Base Article - Public

2566947 - Business User Does Not Have Access To Sales Target Planning

Symptom

The business user is assigned to a specific business role but does not have access to Sales Target Planning.

Environment

SAP Hybris Cloud for Customer.

Reproducing the Issue

  1. Go to the Sales work center.
  2. Sales Target Planning view is not available.

Cause

There is a Restriction Rule ‘02 – Manage Sales Units’ assigned to the business user. Since the user is not a manager of any sales unit, the work center cannot be assigned to him.

Resolution

This is the expected system behavior.

Keywords

KBA , LOD-CRM-SPL , Sales Planning , How To

Product

SAP Cloud for Customer 1802 ; SAP Hybris Cloud for Customer 1711