The business user is assigned to a specific business role but does not have access to Sales Target Planning.
SAP Hybris Cloud for Customer.
Reproducing the Issue
Go to the Sales work center.
Sales Target Planning view is not available.
There is a Restriction Rule ‘02 – Manage Sales Units’ assigned to the business user. Since the user is not a manager of any sales unit, the work center cannot be assigned to him.
This is the expected system behavior.
KBA , LOD-CRM-SPL , Sales Planning , How To