2566800 - “No data is available for the chart to render." when working with live BW hierarchies in SAP Analytics Cloud

SAP Knowledge Base Article - Public

2566800 - “No data is available for the chart to render." when working with live BW hierarchies in SAP Analytics Cloud

Symptom

  • “No data is available for the chart to render.” is displayed, when applying drill down or filters for charts created from live BW model.
  • The charts were working fine in wave 20, the problem occurred in wave 21 first.
  • The same hierarchy works fine for tables.

Environment

  • SAP Analytics Cloud 2017.22.6
  • SAP Business Warehouse
    • BW/4HANA SPS 4
  • Apache Reverse Proxy 2.4

Reproducing the Issue

  1. Logon to SAP Analytics Cloud.
  2. Create a bar chart using live BW model as datasource.
  3. Add a measure.
  4. Add hierarchical dimension.
  5. Click on the bar and select “Drill Down on <dimension name>” or "Filter Selected Data Points".
  6. Notice the error.

Cause

  • This issue is caused by a program error in the BW System.

Resolution

  • Apply SAP Note: 2568445 - BICS: Improvements Complex Filter

See Also

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Keywords

Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, BW, hier, live, web, dispatcher, drill in, down, , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Bug Filed

Product

SAP Analytics Cloud 1.0