SAP Knowledge Base Article - Public

2566695 - Time sheet Error - Hour gap due to Daylight saving 1708 issue resolved with patch in 1711

Symptom

Employees facing below error while applying Time sheet on 1st Oct 2017 2.00AM to 2.59AM (day light saving).   "Remote Exception: RuntimeException; nested exception is: org.joda.time.IllegalFieldValueException: Value 2 for hourOfDay is not supported: Illegal instant due to time zone offset transition (daylight savings time 'gap'): 2017-10-01T02:39:53.970 (Australia/Sydney)"

Instance/Company ID is not in the country where day light saving is applied.

Time sheet hour gap error.png

For Internal Teams:

Or you might get this application error: Logs from server would say org.joda.time.IllegalFieldValueException (errorId=xxx, fingerprint=348b31e65d3b0f6031a181be2427ffe8c01c98ca, timestamp=2017-11-22T14:46:54.504+1100): Value 2 for hourOfDay is not supported: Illegal instant due to time zone offset transition (daylight savings time 'gap'): 2017-10-01T02:46:54.491 (Australia/Sydney)

2nd error time sheet.png

Environment

SuccessFactors

Employee Central 2.0

Time Sheet

Reproducing the Issue

Step 1:Go to Time sheet of an employee

Step 2:Enter any value from 2.00AM to 2.59AM in Start time or End Time

Step 3: As soon as you enter the time falling in range of 2:00 AM until 2:59AM the system throws error. "Value 2 for hourOfDay is not supported"

Cause

System was taking the server timezone instead of the employee's locale or country.

Resolution

Two patch fix has been applied on 1711 release to fix this issue. Last fix was applied on 2nd December.

Keywords

Value 2 for hourOfDay is not supported, time sheet error, daylight savings time 'gap' , KBA , value 2 for hourofday is not supported , time sheet error , daylight savings time 'gap' , employee central , LOD-SF-EC-TMS , Time Sheet , Problem

Product

SAP SuccessFactors HCM Core 1708