2566651 - Application Error Accessing Admin Centre

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2566651 - Application Error Accessing Admin Centre


An Application error occurred when accessing Admin Centre

Accessing Admin Centre throws an error for all employees

The error may contain fingerprint=1b7776579d68c64ce792af0d048ffc5b2d112d03, fingerprint=a29fcf1099fbbf41da80e95ae0c9f7fada5d2022


Employee Central

Reproducing the Issue

Enter the Instance, from the Home Menu in the dropdown list select "Adimin Centre" then the error message appears.

Example: While Accessing Admin Centre we are experiencing the following error message: fingerprint=1b7776579d68c64ce792af0d048ffc5b2d112d03

SAP SPLUNK:  while trying to invoke the method java.lang.String.equals(java.lang.Object) of a null object returned from com.sf.sfv4.util.LocalString.getDefaultString() at


The code that is failing was introduced with by a new localization addition for Luxembourg.


Customer: This issue is fixed in 1802

As Customer do not have access to Provisioning, Please contact Employee Central Support engineering:

Workaround For 1711 release:

Please use the below workaround in the meantime:

You may raise an Incident with Cloud Product Support to request to add below code to Country Sepecific Data Model or CSF SDM Data Model.

Under Country Luxembourg

Added <hris-field max-length="256" id="address1" visibility="both">
<label>Care Of</label>



Admin Centre, Application error , fingerprint=1b7776579d68c64ce792af0d048ffc5b2d112d03,Corporate Data Model,ECT-86708,1b7776579d68c64ce792af0d048ffc5b2d112d03 ECT-81392, fingerprint=a29fcf1099fbbf41da80e95ae0c9f7fada5d2022 Country Sepecific Data Model or CSF SDM, ECT-89223 , KBA , LOD-SF-EC-BCI , BCUI & DM Config(XML) , LOD-SF-PLT , Foundational Capabilities & Tools , Problem


SAP SuccessFactors HCM Core 1711