SAP Knowledge Base Article - Public

2566641 - How to enable search inactive users in the Global Header / Configuring People Search to Allow Searching by Additional Keywords

Symptom

  • How to enable search inactive users in the Global Header?
  • How to Configure People Search to Allow Searching by Additional Keywords?
  • We are not able to search inactive users in Search field;

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Profile

Resolution

  • How to enable search inactive users in the Global Header?
  1. Enable the Solr People Search in Provisioning - Is necessary to engage your partner or open an incident with SAP Support to enable this feature;
  2. Follow the Guide below to enable the feature Show inactive user in people search (requires Role-based Permissions) in Admin Center:

    Configuring People Search to Show Inactive Users

  • How to Configure People Search to Allow Searching by Additional Keywords?
  1. Please, follow the Guide below to enable the search for people using additional keywords;

    Configuring People Search to Allow Searching by Additional Keywords

  • You cannot restrict the visibility of inactive users or additional keywords in People Search based on permission role. 

Note: Please note that RBP Permission under ->Manage Users-> Include Inactive Employee only Enables users to search for inactive users on the People Profile and Directory Search. This permission does not impact behavior of the People Search in the global page header as outlined above, which is controlled by a company-level configuration setting and not by role-based permissions.

Keywords

Search for actions or people; Inactive Users; Active Users; Solr Search; Company System and Logo Settings; Configuring People Search to Allow Searching by Additional Keywords; People Search; Global Header; Enable solr search; Show inactive user in people search; Search for actions or people; Company Logo; Use this page to set the company logo's URL; Company System Setting; Use this page to change the system setting for the company; , KBA , solr , LOD-SF-PLT-SRH , Search , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors HCM Suite all versions