SAP Knowledge Base Article - Public

2566612 - Error Language Pack Import – The imported file contains unsupported local

Symptom

Error Language Pack Import – The imported file contains unsupported local

Environment

BizX Platform

Reproducing the Issue

  1. Navigate to  "manage languages"
  2. Try to upload file
  3. Receive error as displayed below

Error.png

Cause

The Import does not match the Locale

Resolution

  •  Edit the csv file in Notepad++ and remove the Company ID from the first line. Currently it will look like this "Key,en_GB_CompanyID" reference screen shot below: 

NEW1.PNG

  •  The start of the file should look like the following for English UK "Key","en_GB" reference screen shot below: 

new3.PNG

  • Re-import the file ensuring you select the Custom Language Name and the tick is present. 

Tick.PNG

  • Once file has successfully uploaded you will get a  "File Upload was successful" notification pop up. 

Keywords

Custom Language, 3 Tier, Tier, Locale, Error Language Pack Import, unsupported, File Upload, successful , KBA , LOD-SF-PLT-LAN , Issues with Translations (Language Issues) , LOD-SF-PLT , Foundational Capabilities & Tools , Problem

Product

SAP SuccessFactors HCM Suite 1711