2565980 - LMS: 'Send Email' from My Classes shows comma instead of semicolon

SAP Knowledge Base Article - Public

2565980 - LMS: 'Send Email' from My Classes shows comma instead of semicolon

Symptom

Comma instead of semicolon shows in Outlook when sending email from My Classes.

comma.jpg

Environment

Successfactors Learning Management (LMS)

Reproducing the Issue

1. As an instructor, go to My Classes tab.

2. Select Past Classes then select a class.

3. Go to users tab and check multiple users.

4. Send email.

Expected result:

semicolon.jpg

Resolution

There is no configuration in LMS that would affect how Outlook separates multiple email addresses. Please refer customer to their local IT.

Keywords

send email comma semicolon instructors my classes , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors HCM Core 1708