In the Emails facet of a Ticket, there is no icon to display the Emails in Table view.
SAP Hybris Cloud For Customer.
Reproducing the Issue
Go to the Service work center.
- Go to the Tickets view.
- Open any Ticket.
- Go to the Emails facet.
- There is no Table view icon.
This Table view is currently available in the Interactions tab of a Ticket but not the Emails tab. This is the expected system behaviour.
This would be considered a new requirement.
Emails, Ticket ID, Emails, Table view, Interactions , KBA , LOD-CRM-SRP , Service Request Processing , Problem