SAP Knowledge Base Article - Public

2565823 - Cannot hide Phone Information fields during New Hire


Cannot hide Phone Information fields during New Hire.


Employee Central: Business Rules
Employee Central: New Hire
Employee Central: Phone Information

Reproducing the Issue

  1. Configure a business rule with base object Employee Information Model to hide a few fields in Phone Information portlet during new hire
  2. Add the business rule as onInit to phoneInfo element in Admin Center -> Manage Business Configurations
  3. Test during new hire process that the fields are not getting hidden though Business Rules Execution Logs show that the rule executed properly.


It is a system defect.


The engineering team is working on the issue. We still don't know fix date of it.

See Also

2502581 - Hide fields in Phone Information portlet


new hire, hide, unable, phoneInfo, rule , KBA , LOD-SF-EC-RUL , Business Rules & Event Derivation , LOD-SF-EC-HIR , New Hire/Rehire Wizards , LOD-SF-EC-PER , Person Information , Problem


SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711